About

 
Swan is the leading European fintech specialized in embedded banking. A laureate of the French government’s selective year list of tech champions, “French Tech Next 120,” we are quickly expanding across Europe.

Over 100 European companies have already seamlessly integrated banking services such as accounts, cards, and payments into their products through our Banking-as-a-Service platform. This approach, known as “embedded finance”, empowers businesses to elevate their offerings and create new revenue streams — often times tripling their revenue!

Our founders’ vision from the beginning was Simplicity: that anyone with a fintech idea at 2 am can visit our website, start building, and buy themselves a coffee with a self-issued card the very next day. That vision has taken us far.

Following a 38M€ Series B round last September, we have been doubling our headcount and already have over 230 Swanees across offices in Paris, Bordeaux, Berlin, Barcelona, Amsterdam, and Milan! If you’re excited about joining a European fintech adventure, Swan is the way!

To learn more about us: About Swan ; Our story.

Job description

We are seeking a skilled and dynamic IT Systems Administrator to join our growing team. As an IT System Administrator (or IT Engineer), you will play a crucial role in maintaining and enhancing our IT environment. This position is designed for a professional who possesses a combination of technical expertise and hands-on experience in managing IT systems with a focus on automation and project management. You will be joining our IT team in our Paris office.

✨ Main tasks

Systems Administration and maintenance:

• Assist in the management and maintenance of the IT “infrastructure”, including many SaaS tools, systems, hardwares and a bit of basic network,
• Perform routine hardware and software updates to ensure optimal performance (via MDM),
• Oversee software and hardware installations, configurations, and upgrades, ensuring all systems are up-to-date and secure.

Project management:

• Work on many IT projects to enhance the IT environment,
• IAM/Access: Manage user accounts, permissions, and access levels across various platforms,
• Maintain accurate and up-to-date documentation of IT systems, procedures, and configurations.

Security Measures:

• Implement and enforce security protocols and best practices to safeguard systems and data,

Collaboration:

• Collaborate with IT team on support and projects,
• Collaborate with Security team to develop and implement IT/Security strategies aligned with organizational goals,
• Collaborate with cross-functional teams to understand needs and provide effective solutions.

✨ Stack overview 🕹️

• MacOS + Kandji, 
• Okta + G Workspace, 
• Slack, Notion, 1Password, Siit, …

✨ Your team 

You will join the IT team run by Gabriel - IT Manager and enhanced by Gérald - IT Specialist. Working very closely with the Security team. Composed of 1 VP + 3 Engineers.

Preferred experience

✨ You’re a great match if:

• You have at least 4-5 Years of experience as an IT Systems Administrator or in a similar role, ideally having worked in start-up / scale up.
• Proficiency in troubleshooting hardware, software, and network issues.
• Strong macOS proficiency is required. Additional proficiency in G Suite and Okta would be a plus.
• Knowledge of security protocols and measures.
• Strong communication skills and ability to collaborate effectively.
• You enjoy working in a challenging fast-paced and team-oriented environment.
• Excellent written and verbal communication skills in English and French, enabling effective communication in our international environment.
• Our ideal teammate: Empathetic. Skilled. Frank. We love to challenge each other, and we leave our egos at the door.

It’s okay if you don’t tick all the boxes — don’t let imposter syndrome prevent you from applying! 🙌

Swan is committed to providing a caring work environment for all employees, regardless of age, sex, disability, sexual orientation, race, religion, or belief.

When it comes to recruitment, we’re interested in your work experience, skills, and overall personality. Because diversity makes the workplace stronger and is necessary for Swan’s success, we are intensifying efforts to incorporate concrete actions to help us improve in this area.

About Swan

✨ Perks of being a Swanee:

• Hybrid remote policy: We offer the possibility of working from home for 2 days per week.
• The best health insurance: Alan 🦭
• Swan encourages you to have fun staying fit, thanks to partnerships with Classpass & Gymlib.
• We respect your lunch break. Mid-day free-time is sacred and our French office even provides a Swile card to cover your meal on work days. 🥪
• Twice a year we go somewhere gorgeous (a chateau, a mountain) where we reconnect, deep-dive into big topics, and relax.
• This isn’t a perk, it should be the rule, but diversity and inclusion are important at Swan. We’re working hard to get better every day.

✨ Our values:

Swan’s core values guide our actions daily. Individually, they may seem obvious, but together, they form a unique culture.

Simplicity: Leonardo Da Vinci said: “simplicity is the ultimate sophistication.” If something's convoluted or confusing, we work extra hard to break it down. - Making complex things simple is what we do.

Long Term: We always play the long game, whether it's to support our partners in their growth journey, or make tangible commitments to climate action.

Excellence: We are a team of experts who consistently go all out to create pixel-perfect banking services and exceed our partners' expectations— whatever it takes.

Be Human: We believe in the power of kindness and the importance of acting with integrity. But embracing our humanity extends beyond interpersonal interactions, it means caring about greater issues that affect our planet.

You can find out more about our culture.

Recruitment process

• A 30-min video call with our Talent Acquisition Manager, to get to know you, understand your career expectations and answer your questions
• An interview with Gabriel, our IT manager
• A peer interview 
• Last interview with our VP Security